RELXHiring

Customer Success Specialist

  • Houston, TX
  • Mid-level
  • Posted 2 days ago
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In one line

Customer success role looking after a set of accounts for a commodity data business, keeping clients engaged and getting value from the product.

About the role

Suits someone who likes building trust with clients and reading their workflows closely. The work sits between customers and the wider business, with retention and adoption as the measures of good work.

At a glance

Pay
Not stated in the posting
Location
Houston, TX
Seniority
Mid-level
Skills
Salesforce, Microsoft Office, Excel, PowerPoint, Outlook, Teams
Posted
2 Nov 2026
Last checked
3 Nov 2026

What you will do

  • Learn how each client's business works and hold conversations about the outcomes they want
  • Team up with account managers to lift retention, satisfaction and how much of the product clients use
  • Map stakeholders and personas, then bring customer feedback back to the wider organisation

What they look for

  • Fluent English; Portuguese or Spanish is a plus
  • Experience in a client-facing customer success or account management role
  • Comfort with Microsoft Office tools such as Outlook, Excel, PowerPoint and Teams, and Salesforce is a plus

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job nbw6zzavle
How to connect

Questions about this job

Where is this job based?

The posting lists Customer Success Specialist as a role based in Houston, TX, United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: fluent English; Portuguese or Spanish is a plus; experience in a client-facing customer success or account management role; comfort with Microsoft Office tools such as Outlook, Excel, PowerPoint and Teams, and Salesforce is a plus. Skills it names include Salesforce, Microsoft Office, Excel, PowerPoint.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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