Remote job · IT and software
Customer Support Specialist
In one line: Customer Support Specialist is a remote role in Philippines at a multi-regulated online trading broker.
- Remote (Philippines)
- A multi-regulated online trading broker
- Posted 8 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job 5qgx4upi2dAbout the role
A remote customer support role serving traders in the APAC region. The specialist answers queries and helps clients use the company's website and trading platforms.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, Philippines
- Posted8 Oct 2026
- Last checked18 Oct 2026
What you will do
- Answer incoming customer queries by phone, email and live chat
- Educate clients on using the website and trading platforms
- Communicate with clients about products and services
- Assist other departments as needed
What they look for
- Excellent written and spoken English
- Customer-oriented mindset with good problem solving
- Availability for rotation shifts Monday to Friday and some weekends and public holidays
Nice to have
- Prior customer support experience, especially in forex, CFDs or financial services
Benefits
- Welcoming, multicultural team with approachable leadership
- High level of autonomy and support for ideas
- Training budget and continuous personal development
- Competitive pay with regular salary reviews and performance incentives
- Fully remote work
Questions about this job
Can I do this job remotely, and from which countries?
Yes, it is listed as remote, aimed at candidates in Philippines.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
The posting asks for: excellent written and spoken English; customer-oriented mindset with good problem solving; availability for rotation shifts Monday to Friday and some weekends and public holidays.
How do I apply with Keywordise AI?
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