KetchHiring

CX Engineer

  • Remote, United Kingdom
  • Full-time
  • Mid-level
  • Posted 2 weeks ago
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In one line

CX Engineer is a mid-level full-time remote role in the United Kingdom at a privacy management software company.

About the role

Work sits with customers: resolving critical technical issues, advising on deployment and scaling, and feeding their needs back to engineering and product. The company is a 70-person Series B outfit.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United Kingdom
Seniority
Mid-level
Employment
Full-time
Skills
JavaScript, HTML5, CSS3, React, Angular, Vue.js, SOAP APIs
Visa
No sponsorship
Posted
16 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Own the full end-to-end customer experience
  • Run resolution of critical technical issues and see them through to the end
  • Research, document and prioritize customer issues, escalating through internal teams when needed
  • Advise customers on deploying, scaling and maintaining applications on the platform
  • Write knowledge base material and work with engineering and product to advocate for customers

What they look for

  • Proficient JavaScript
  • Experience building dynamic and static sites with HTML5, CSS3, JavaScript and a front-end framework such as React, Angular or Vue.js
  • Strong knowledge of RESTful and SOAP APIs

Benefits

  • Competitive medical, dental and vision coverage, with premiums fully paid for US full-time staff
  • Unlimited PTO and 10 paid company holidays

A typical week

  • Troubleshooting customer issues across the platform, their sites and apps, and API integrations
  • Escalating and coordinating with engineering and product
  • Advising customers on deployment and scaling
  • Writing knowledge base articles

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 5c7fp4r345
How to connect

Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, aimed at candidates in the United Kingdom.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: proficient JavaScript; experience building dynamic and static sites with HTML5, CSS3, JavaScript and a front-end framework such as React, Angular or Vue.js; strong knowledge of RESTful and SOAP APIs. Skills it names include JavaScript, HTML5, CSS3, React.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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