A government digital services consultancyHiring

Designer/Researcher

  • Remote, United States
  • Senior
  • Posted 5 days ago
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In one line

Design and research role on government benefit programs, working with civil servants and other contractors; remote, contingent on a contract award.

About the role

Remote work with cross-functional product teams and agency staff. Success means turning complex policy into simple, accessible services for people who depend on benefit programs.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Human-centered design, User research, Prototyping, Design systems
Posted
30 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Plan and deliver design and research work at roadmap level on projects
  • Run qualitative and quantitative studies and share findings with internal and external partners
  • Turn complex requirements into accessible digital experiences with product teams and government staff

What they look for

  • At least five years as a designer on product teams in a professional setting
  • Experience designing claims, eligibility or benefits systems for state programs such as Medicaid or unemployment insurance
  • Skill at mapping and improving complex service environments
  • Knowledge of web and responsive UI practices and of designing, testing and shipping digital services

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

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Connector URL
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ChatGPT

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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Designer/Researcher as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: at least five years as a designer on product teams in a professional setting; experience designing claims, eligibility or benefits systems for state programs such as Medicaid or unemployment insurance; skill at mapping and improving complex service environments. Skills it names include Human-centered design, User research, Prototyping, Design systems.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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