CoinbaseHiring

Staff User Researcher

  • Remote, United States
  • Senior
  • Posted 6 days ago
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In one line

Staff research role on a platform design team, setting how research is done across identity, payments and developer tooling. Remote with quarterly in-person sessions.

About the role

Work centers on internal systems and infrastructure that other teams depend on, turning fuzzy problems into clear product opportunities. The team meets in person four times a year for intense working sessions.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Figma, Qualitative research, Mixed-methods research, Prototyping, Design systems
Posted
23 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Set the research vision and priorities for the platform area and connect insight to product decisions
  • Run the recurring internal satisfaction survey, from design and cadence to analysis and leadership reporting
  • Lead generative and evaluative mixed-methods studies with engineers, product managers and end customers
  • Produce polished prototypes, interaction flows and visual storytelling, and mentor designers and product partners

What they look for

  • 10+ years in user research and product design, including platform-scale or technical products
  • Experience shaping product direction and influencing senior and executive stakeholders
  • Expert-level Figma or similar, with strong prototyping and deliverable craft
  • Solid grounding in qualitative research methods
  • Track record of building research repositories and frameworks that scale

Benefits

  • Remote-first setup with quarterly in-person working sessions

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a senior role. The posting asks for: 10+ years in user research and product design, including platform-scale or technical products; experience shaping product direction and influencing senior and executive stakeholders; expert-level Figma or similar, with strong prototyping and deliverable craft. Skills it names include Figma, Qualitative research, Mixed-methods research, Prototyping.

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