A ServiceNow consulting partnerHiring

Director, AI and ServiceNow Business Process Architecture

  • Remote, worldwide
  • Lead
  • Posted 2 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Player-coach director leading process discovery and redesign on ServiceNow and AI engagements, remote in the western US.

About the role

Fits someone who has run ServiceNow engagements and now wants formal people management. The team is shifting from digitizing workflows to designing them around AI agents.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Working hours
Pacific or Mountain time preferred
Skills
ServiceNow, Now Assist, AI agents, Large language models, Claude, Process architecture
Posted
6 Oct 2026
Last checked
20 Oct 2026

What you will do

  • Lead executive workshops to map current processes, outcomes and success measures.
  • Redesign processes around Now Assist, AI agents and LLMs, keeping human judgment where it matters.
  • Define future-state architecture, requirements and roadmaps, then hand them to solution architects.
  • Hire, coach and review a growing team of business process architects.
  • Manage team utilization, revenue and margin targets.

What they look for

  • A track record leading ServiceNow engagements, customers and project teams.
  • Readiness to step into people management, including hiring and performance reviews.
  • Ability to advise client leaders and handle risk and escalation.

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job l24m7m57ch
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote with no single country named, so candidates from different countries can apply. On hours, the posting says: Pacific or Mountain time preferred.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: a track record leading ServiceNow engagements, customers and project teams; readiness to step into people management, including hiring and performance reviews; ability to advise client leaders and handle risk and escalation. Skills it names include ServiceNow, Now Assist, AI agents, Large language models.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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