DevotedHiring

Director, Outbound Engagement

  • USD 182,000 to 216,000 per year
  • Remote, United States
  • Lead
  • Posted 5 days ago
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In one line

Operations leadership role running a 150+ person outbound team that contacts members about their benefits.

About the role

Owns operational strategy, program design and execution for outbound case and campaign work, with go/no-go authority on launches and accountability for reach, conversion and quality targets.

At a glance

Pay
USD 182,000 to 216,000 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Capacity planning, Workforce management, Scorecards, Workflow optimization, Hypothesis testing
Posted
24 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Set operational strategy and design programs for outbound case and campaign work
  • Deliver outcome targets on reach, connect rates, conversion, quality and compliance
  • Lead managers and supervisors across a 150+ person organisation and set coaching standards
  • Own capacity planning and headcount budget with workforce management
  • Work with product and engineering on dialer, routing, case management and automation tools

What they look for

  • 8+ years leading operations across several work streams and scaling programs
  • Experience managing a large team of leaders, around 150 people or more
  • Ownership of functional planning, budget and headcount with accountability for business outcomes

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Director, Outbound Engagement as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 182,000 to 216,000 per year.

What experience is needed?

It is a lead role. The posting asks for: 8+ years leading operations across several work streams and scaling programs; experience managing a large team of leaders, around 150 people or more; ownership of functional planning, budget and headcount with accountability for business outcomes. Skills it names include Capacity planning, Workforce management, Scorecards, Workflow optimization.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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