Implementation Analyst
- Remote, United States
- Mid-level
- Posted 5 days ago
or apply from Claude / ChatGPT / Muse
Customer-facing role onboarding new small-case employee benefits groups, from sold-case details through contract, billing and handover to service.
About the role
New benefits groups need accurate contracts and billing from day one, so this job guides each customer through installation and flags process fixes along the way.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, United States
- Seniority
- Mid-level
- Skills
- Salesforce, Benefits administration, Case management, Project management, Contract setup, Billing
- Posted
- 24 Oct 2026
- Last checked
- 28 Oct 2026
What you will do
- Send accurate group data to policyholder services and work through the scrub process
- Walk customers through contract review, billing setup and service tools
- Install new groups and hand them to the assigned account specialist
What they look for
- High school diploma or equivalent; bachelor's degree preferred
- 3 or more years in group insurance, including employee benefits and direct customer contact
- Experience with Salesforce or a similar CRM
- Record of resolving customer issues and handling complex onboarding
Nice to have
- Familiarity with contract setup, billing or policyholder services operations
- Comfort working with cross-functional teams in a process-driven setting
Benefits
- Medical, dental, vision and a 401(k) with company matching
- Annual incentive bonus and paid time off that grows with tenure
- Paid parental leave and adoption or surrogacy assistance
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job spx4futm6mQuestions about this job
Can I do this job remotely, and from which countries?
Yes, it is listed as remote, aimed at candidates in the United States.
What does this job pay?
The posting does not state a salary, so there is no figure to quote.
What experience is needed?
It is a mid-level role. The posting asks for: high school diploma or equivalent; bachelor's degree preferred; 3 or more years in group insurance, including employee benefits and direct customer contact; experience with Salesforce or a similar CRM. Skills it names include Salesforce, Benefits administration, Case management, Project management.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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