IT Engineer I
- USD 50,000 to 60,000 per year
- Remote, United States
- Full-time
- Entry-level
- Posted 8 days ago
or apply from Claude / ChatGPT / Muse
Front-line IT support role covering helpdesk tickets, hardware setup and account access for internal staff and managed service clients.
About the role
The role reports to the IT director and takes daily direction from the engineering team lead. Work covers both in-house users and outside client accounts, with some on-site visits.
At a glance
- Pay
- USD 50,000 to 60,000 per year
- Remote scope
- Remote, United States
- Seniority
- Entry-level
- Employment
- Full-time
- Skills
- MySQL, MS SQL Server, CompTIA A+, AWS, Datto, N-Able
- Posted
- 21 Oct 2026
- Last checked
- 27 Oct 2026
What you will do
- Take helpdesk calls and tickets from internal staff and managed service clients
- Buy, set up, retire and dispose of PCs, Macs, monitors, docks, phones and mobile devices
- Create and remove user accounts and access following the identity engineer's standards
- Run new-hire IT orientations and handle file server backup and restore requests
- Watch critical systems such as VM hosts, Datto, AWS and N-Able, and patch devices regularly
What they look for
- A degree in computer science or a related field is preferred, or equivalent experience
- Logical thinking and strong troubleshooting skills
- Clear phone manner and a customer service focus
- Ability to juggle competing priorities and explain technical ideas to non-technical people
Nice to have
- Database experience with MySQL or MS SQL Server
- CompTIA A+ or a similar certification
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job h4mrsqyvhfQuestions about this job
Can I do this job remotely, and from which countries?
Yes. The posting lists IT Engineer I as a remote role for candidates in the United States.
What does this job pay?
The posting states USD 50,000 to 60,000 per year.
What experience is needed?
It is an entry-level role. The posting asks for: a degree in computer science or a related field is preferred, or equivalent experience; logical thinking and strong troubleshooting skills; clear phone manner and a customer service focus. Skills it names include MySQL, MS SQL Server, CompTIA A+, AWS.
How do I apply with Keywordise AI?
Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.
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