RepligenHiring

Manager, Field Service

  • Remote, United States
  • Lead
  • Posted 13 days ago
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In one line

Lead a team of field service engineers across a North American territory, keeping installations and repairs running and customers happy.

About the role

The role covers a West Coast territory and partners with commercial, engineering, quality and product teams. Operational targets, service revenue and customer experience all sit with this manager.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Continuous improvement
Posted
16 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Lead and coach field service engineers working across the territory
  • Keep schedules, capacity and installations, preventive maintenance and repairs on track
  • Handle customer complaints through to a quick resolution and push service readiness for new product launches
  • Own service revenue, profitability and operational KPIs, including forecasts
  • Drive safety, quality and continuous improvement across the team

What they look for

  • Bachelor's degree in an engineering or science field
  • Five or more years in operations or field service leadership
  • Experience leading a team and managing customer relationships
  • Track record managing a P&L or operational budget
  • Willing to travel within the assigned region

How Keywordise applies for you

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  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: bachelor's degree in an engineering or science field; five or more years in operations or field service leadership; experience leading a team and managing customer relationships. Skills it names include Continuous improvement.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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