HumanaHiring

Manager, Quality Assurance (LTSS)

  • Remote, United States
  • Full-time
  • Lead
  • Posted 8 days ago
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In one line

Lead a quality assurance team that checks long-term care eligibility and service authorizations against state and plan rules, working with outside partners.

About the role

The team keeps long-term services and supports consistent and compliant, and the manager handles daily operations, external oversight and policy work. The role sits in Michigan and needs a clinical or social work licence there.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
PowerPoint, Managed care, LTSS
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Oversee quality assurance staff and care management support assistants, watching compliance with home and community based eligibility and au
  • Plan daily team operations and decide on resources and approach for projects that cross departments.
  • Brief internal and external stakeholders, including area agencies on aging, and keep frequent contact with them.
  • Write policies and procedures that meet state and federal rules and reflect industry practice.
  • Train downstream entities on compliance requirements as they change.

What they look for

  • Resident in Michigan with an active, unrestricted RN or social work licence (LBSW, LLMSW or LMSW) in the state.
  • Two or more years in a management or supervisory role.
  • Strong Excel and PowerPoint skills, and able to read and interpret data trends.

Nice to have

  • Care Management certification (CCM).

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Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: resident in Michigan with an active, unrestricted RN or social work licence (LBSW, LLMSW or LMSW) in the state; two or more years in a management or supervisory role; strong Excel and PowerPoint skills, and able to read and interpret data trends. Skills it names include PowerPoint, Managed care, LTSS.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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