WEXHiring

Merchant Specialist II

  • Remote, United States
  • Mid-level
  • Posted 6 days ago
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In one line

Operations role on a merchant risk team, setting up and maintaining merchant contracts and financial terms in several internal systems.

About the role

The team handles merchant setup inside a closed acceptance network, with about $60B in yearly settlement and roughly $1B in fees. Work is checked by a supervisor and affects real money, so accuracy matters.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Data entry, Auditing, Internal controls, Process improvement, Reporting
Posted
29 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Enter and configure contract terms such as interchange rate, payment terms, bank details and fees
  • Handle maintenance requests, adjustments and setups within deadlines and with few errors
  • Investigate and resolve issues across files, network, settlement, billing and reporting
  • Run audits and follow internal controls to limit financial risk
  • Look for ways to automate manual steps and cut operational risk

What they look for

  • Comfort with several technical applications and data entry at volume
  • Careful judgment on financial risk and contract compliance
  • Clear communication with stakeholders and other internal teams
  • Ability to spot process improvements and put them into practice

A typical week

  • Configuring new merchant records and updating existing ones as contracts change
  • Answering stakeholder requests with appropriate urgency
  • Chasing down issues in settlement, billing or reporting until they close
  • Producing audit and volume tracking reports, sometimes custom ones

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Claude

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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Merchant Specialist II as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: comfort with several technical applications and data entry at volume; careful judgment on financial risk and contract compliance; clear communication with stakeholders and other internal teams. Skills it names include Data entry, Auditing, Internal controls, Process improvement.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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