A large technology hardware manufacturerHiring

North America Page Wide Industrial Remote Support Manager

  • Remote, United States
  • Full-time
  • Lead
  • Posted 2 weeks ago
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In one line

Manager role leading a remote support team for wide-format industrial printing systems across North America, handling pre-sales and post-sales service.

About the role

Owns the remote service operation for industrial page wide systems, from defining its scope to hitting budget and performance targets. Success means a team that resolves customer issues on standard and complex systems while process and policy improve around it.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
ITIL, Amazon Web Services, Java, Linux, Python, SQL, TCP/IP, Unix
Posted
15 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Run a team of individual contributors and supervisors, keeping daily work fair, consistent and on policy
  • Set the scope of offsite support, customer access and service delivery for several business systems
  • Set performance goals, assemble project teams and allocate resources so technical work lands on time
  • Work with other functions on process and policy changes, and build budgets with input from senior managers

What they look for

  • A four-year or graduate degree in any field, or equivalent work experience and proven competence
  • Roughly 7 to 10 years in related work, or 5 to 7 years managing remote or telephone support
  • Familiarity with customer environments and technical support operations
  • Comfort acting as subject matter expert and recommending changes that fit business strategy

Nice to have

  • ITIL certification

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

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  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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Muse

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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: a four-year or graduate degree in any field, or equivalent work experience and proven competence; roughly 7 to 10 years in related work, or 5 to 7 years managing remote or telephone support; familiarity with customer environments and technical support operations. Skills it names include ITIL, Amazon Web Services, Java, Linux.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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