Operations and Client Success Project Manager

About the role

Act as the operational backbone of client delivery for a community management and marketing firm. Keep client experiences smooth while improving internal workflows with AI and no-code automation.

What you will do

• Track account deliverables and keep client delivery operations running smoothly
• Optimize internal workflows using no-code AI tools and automations
• Coordinate projects and manage accounts for marketing clients
• Solve problems proactively before clients raise them

What they look for

• Two or more years in project coordination, account management or operations at a marketing or creative agency
• Strong client-first mindset and proactive problem solving
• Genuine interest in AI tools and no-code automation platforms
• Hands-on experience with Notion, Asana, Airtable or similar tools
• Fluent professional English for work with US teams and clients
• Active Reddit user who understands Reddit culture

Benefits

• Ten days of paid time off per year
• Standard US official holidays off