Remote job · Business and finance
Operations Support Specialist
- Remote (US)
- A remote AI fundraising technology company
- Posted 8 Sep 2026
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Apply with Keywordise AIAbout the role
Provide the human review layer behind autonomous fundraising agents, monitoring donor replies, moderating content and handling support tickets so outreach stays accurate and safe.
What you will do
- Review inbound donor replies across agent portfolios
- Moderate content so donor conversations stay within fundraising guardrails
- Triage support tickets and resolve routine ones or route them internally
- Document recurring issues, donor trends, workflow gaps and escalation patterns
- Create and maintain partner avatar videos after onboarding
What they look for
- Strong written communication skills
- Careful attention to detail and good organization
- Comfort moving between several systems
- Sound judgment in a fast-moving setting
- Sensitivity to donors and relationship care
How it works
- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
- 2We tailor your applicationKeywordise writes a CV and a cover letter for this job from your real experience.
- 3We apply for youYour application goes to the employer and you follow it in your dashboard.
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