Process Design Assistant

About the role

A role focused on designing, launching and refining property management workflows for several client firms. The aim is to deliver tailored, efficient service through well built automated processes.

What you will do

• Design workflows for core property operations, sales, new offerings and client specific needs
• Build and test processes inside workflow automation software and confirm they run reliably
• Review current workflows to boost efficiency, reassign tasks, adjust timelines and add automation
• Keep standard operating procedures current for internal teams and client work
• Turn processes into clear visual diagrams so teams stay aligned and training scales
• Check process quality against operational standards and industry good practice

What they look for

• Solid grasp of how workflow software and systems operate
• Skill in workflow design and no code automation tools, especially Zapier
• Excellent communication abilities
• Willingness to explore and use AI tools
• A growth mindset and coachable attitude

Nice to have

• Familiarity with LeadSimple, Aptly or Appfolio