An installation services companyHiring

Program Manager

  • Remote, United States
  • Lead
  • Posted 5 days ago
In one line

Individual contributor program manager keeping installation projects compliant and on schedule, handling permits, customer escalations and billing issues.

About the role

The role sits between customers, municipalities, service providers and retail partners. No direct reports, but you influence how installation workflows run and where they break down.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Permitting, Compliance, Accounts receivable
Posted
30 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Handle customer questions about installation timelines and post-installation steps
  • Coordinate permit acquisition, submission, tracking and inspection closure
  • Keep records of permit statuses, fees and municipal requirements
  • Resolve billing exceptions such as PO discrepancies, chargebacks and payment variances
  • Track active jobs and milestones, and propose fixes for operational bottlenecks

What they look for

  • Experience coordinating permits or compliance work across jurisdictions
  • Customer-facing problem solving and escalation management
  • Comfort with databases and documentation of records and statuses
  • Ability to spot process gaps and suggest improvements
  • Cross-functional collaboration with field, production and customer service teams

Nice to have

  • Familiarity with installation or field operations programs

How Keywordise applies for you

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Connector URL
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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: experience coordinating permits or compliance work across jurisdictions; customer-facing problem solving and escalation management; comfort with databases and documentation of records and statuses. Skills it names include Permitting, Compliance, Accounts receivable.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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