Program Manager, EPD Operations
- Remote, United States
- Full-time
- Lead
- Posted 12 days ago
or apply from Claude / ChatGPT / Muse
Program manager for an engineering, product and design group at a remote-first software company; the job is hands-on process work rather than strategy.
About the role
Operational health is the focus: bug tracking, incidents, reliability and escalations need owners and steady refinement. Success looks like the right amount of process, clear reporting and fewer gaps between teams.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, United States
- Seniority
- Lead
- Employment
- Full-time
- Skills
- Jira, Snowflake
- Posted
- 17 Oct 2026
- Last checked
- 28 Oct 2026
What you will do
- Own bug tracking, incident, reliability and escalation processes and keep improving them
- Build dashboards and reports in Jira and Snowflake to show operational health
- Read trends in operational health data and turn them into clear findings
- Run status reviews, roadmap reviews and priority reviews with the right people present
What they look for
- Solid grasp of how engineering teams work, where friction shows up and what good looks like
- Comfortable working independently and asynchronously in a fully remote, early-stage setting
- Able to act without a clearly defined deliverable and think on your feet
- Enjoys working closely with highly technical teams
A typical week
- Reviewing operational health data and updating dashboards
- Running project status and priority reviews
- Filling process gaps across engineering, product and design
- Handling retrospectives and following up on action items
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job vfek34j35pQuestions about this job
Can I do this job remotely, and from which countries?
Yes, it is listed as remote, aimed at candidates in the United States.
What does this job pay?
The posting does not state a salary, so there is no figure to quote.
What experience is needed?
It is a lead role. The posting asks for: solid grasp of how engineering teams work, where friction shows up and what good looks like; comfortable working independently and asynchronously in a fully remote, early-stage setting; able to act without a clearly defined deliverable and think on your feet. Skills it names include Jira, Snowflake.
How do I apply with Keywordise AI?
Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.
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