TailscaleHiring

Program Manager, EPD Operations

  • Remote, Canada
  • Full-time
  • Lead
  • Posted 12 days ago
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In one line

Hands-on program manager role shaping how an engineering, product and design org runs, at a fully remote software company.

About the role

Process ownership for bug tracking, incidents, reliability and escalations sits with this person, along with the reporting that shows how the org is doing. The work is tactical and implementation-focused.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Canada
Seniority
Lead
Employment
Full-time
Skills
Jira, Snowflake
Posted
17 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Take ownership of bug tracking, incident, reliability and escalation processes
  • Create dashboards and reports in Jira and Snowflake
  • Translate operational health data into a clear story and act on it with process changes
  • Support planning, project tracking and leadership roadmap reviews
  • Lead retrospectives and pursue ongoing improvement

What they look for

  • Deep understanding of the technical engineering space and its common friction points
  • Able to work independently and align teams building the product
  • Comfortable with ambiguity and asynchronous work in a remote, early-stage company
  • Enjoys collaborating with highly technical teams

A typical week

  • Watching operational health trends and preparing reports
  • Running status, roadmap and priority reviews
  • Spotting overlaps or conflicts across systems and teams
  • Picking up initiatives that need structure

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job h2belmuwcs
How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in Canada.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: deep understanding of the technical engineering space and its common friction points; able to work independently and align teams building the product; comfortable with ambiguity and asynchronous work in a remote, early-stage company. Skills it names include Jira, Snowflake.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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