Quality Process Manager
- Remote, worldwide
- Lead
- Posted 7 days ago
or apply from Claude / ChatGPT / Muse
Quality Process Manager is a lead remote role open to candidates worldwide at a government IT services contractor.
About the role
The role ensures deliverables and service activities meet performance standards through governance, compliance reviews and continuous improvement. It involves working with service line leaders and federal stakeholders.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, worldwide
- Seniority
- Lead
- Skills
- Performance Metrics, Process Improvements, Process Quality Control, ITSM, Quality Management
- Visa
- No sponsorship
- Posted
- 22 Oct 2026
- Last checked
- 29 Oct 2026
What you will do
- Lead enterprise quality management across infrastructure operations, ensuring deliverables meet performance standards.
- Oversee quality governance, develop quality control plans and direct compliance reviews.
- Manage quality measurement systems, maintain dashboards and track milestones.
- Partner with service line leaders and technical teams to measure performance and streamline workflows.
- Engage with agency leadership to clarify expectations and provide visibility into performance trends.
What they look for
- Bachelor's degree or equivalent and 5 years of experience.
- Understanding of ITSM, service delivery operations and enterprise process management.
- Excellent written, analytical and stakeholder communication skills.
Nice to have
- Experience supporting VA, federal agencies or regulated environments.
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
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Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
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- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
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- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job 5pkcijcgezQuestions about this job
Is this a remote job, and where can I work from?
The posting lists it as remote with no single country named, so candidates from different countries can apply.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
It is a lead role. The posting asks for: bachelor's degree or equivalent and 5 years of experience; understanding of ITSM, service delivery operations and enterprise process management; excellent written, analytical and stakeholder communication skills. Skills it names include Performance Metrics, Process Improvements, Process Quality Control, ITSM.
How do I apply with Keywordise AI?
Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.
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