GDITHiring

Quality Process Manager

  • Remote, worldwide
  • Lead
  • Posted 7 days ago
In one line

Quality Process Manager is a lead remote role open to candidates worldwide at a government IT services contractor.

About the role

The role ensures deliverables and service activities meet performance standards through governance, compliance reviews and continuous improvement. It involves working with service line leaders and federal stakeholders.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Performance Metrics, Process Improvements, Process Quality Control, ITSM, Quality Management
Visa
No sponsorship
Posted
22 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Lead enterprise quality management across infrastructure operations, ensuring deliverables meet performance standards.
  • Oversee quality governance, develop quality control plans and direct compliance reviews.
  • Manage quality measurement systems, maintain dashboards and track milestones.
  • Partner with service line leaders and technical teams to measure performance and streamline workflows.
  • Engage with agency leadership to clarify expectations and provide visibility into performance trends.

What they look for

  • Bachelor's degree or equivalent and 5 years of experience.
  • Understanding of ITSM, service delivery operations and enterprise process management.
  • Excellent written, analytical and stakeholder communication skills.

Nice to have

  • Experience supporting VA, federal agencies or regulated environments.

How Keywordise applies for you

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Connector URL
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Disconnect any time in your Keywordise settings.

Muse

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Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote with no single country named, so candidates from different countries can apply.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: bachelor's degree or equivalent and 5 years of experience; understanding of ITSM, service delivery operations and enterprise process management; excellent written, analytical and stakeholder communication skills. Skills it names include Performance Metrics, Process Improvements, Process Quality Control, ITSM.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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