CrowdStrikeHiring

Readiness Services Consultant

  • Remote, United States
  • Mid-level
  • Posted 8 days ago
In one line

Remote consultant role in a retainer management team, acting as a strategic partner so customers get the most from their security services and stay prepared.

About the role

Combines account management, technical advice and program improvement. Success looks like customers with clear plans, timely reviews and services matched to what they actually need.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Incident response, Customer success, Account management, Project coordination, Security frameworks
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Manage and grow relationships with retainer customers through structured account management and regular contact
  • Run education, planning and optimisation so customers are better prepared and get more from their services investment
  • Coordinate with sales and delivery teams to line up customer needs with what services can offer
  • Carry out account reviews, follow-up documentation and service scoping on time
  • Build customer success plans with clear next steps and help grow the team pipeline

What they look for

  • Experience in cybersecurity services, incident response management, customer success or advisory consulting
  • Track record managing senior relationships in technical environments
  • Strong project coordination with a customer service focus and clear written and verbal communication
  • Understanding of cybersecurity concepts and incident response, plus hands-on use of AI tools to speed up work

Nice to have

  • Knowledge of security frameworks and compliance requirements, or prior incident response and security consulting experience

Benefits

  • Work alongside experienced security professionals

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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Readiness Services Consultant as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: experience in cybersecurity services, incident response management, customer success or advisory consulting; track record managing senior relationships in technical environments; strong project coordination with a customer service focus and clear written and verbal communication. Skills it names include Incident response, Customer success, Account management, Project coordination.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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