PNC Bank NAHiring

Sales & Service Representative, Customer Care Center

  • Remote, United States
  • Entry-level
  • Posted 2 days ago
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In one line

Phone-based customer care role in a virtual call center, handling service questions and offering banking products; shifts run between 9:30am and 9pm Eastern.

About the role

Most calls are service related, and reps widen the conversation to products that fit the customer's situation. Shifts include a permanent or rotating weekend day with a weekday off in exchange.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Working hours
Shifts between 9:30am and 9pm Eastern, weekend hours 7:45am
Skills
Customer service, Sales
Visa
No sponsorship
Posted
27 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Take customer calls about disputes, online banking questions and other service issues
  • Move service conversations toward products and services that deepen the customer relationship
  • Investigate and resolve inquiries, including complex or recurring issues, and find the root cause
  • Document each interaction and complete service requests so the customer has little follow-up to do

What they look for

  • Customer focus and a commitment to quality
  • Ability to explain product options and recommend solutions that fit each situation
  • Comfort working a dedicated, confidential home space with a wired internet connection of at least 20 mbps up and down
  • Availability for a weekend day plus a weekday exchange day off

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job tnsf2qig4e
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Sales & Service Representative, Customer Care Center as a remote role for candidates in the United States. On hours, the posting says: Shifts between 9:30am and 9pm Eastern, weekend hours 7:45am.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is an entry-level role. The posting asks for: customer focus and a commitment to quality; ability to explain product options and recommend solutions that fit each situation; comfort working a dedicated, confidential home space with a wired internet connection of at least 20 mbps up and down. Skills it names include Customer service, Sales.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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