GDITHiring

Senior Business Analyst

  • Remote, worldwide
  • Senior
  • Posted 4 days ago
In one line

Analyst on a Navy service desk modernization program, turning stakeholder needs into requirements for an AI and ITSM platform; needs an active Secret clearance.

About the role

Fits someone who leads requirement sessions with government clients and keeps stories traceable through sprints. The program merges Tier 1 help desks and automates incident handling, so service desk or ITSM background helps.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Senior
Skills
Jira, ITSM, Business Process Analysis, Requirements Analysis, UAT
Posted
25 Oct 2026
Last checked
26 Oct 2026

What you will do

  • Run system function analysis so capabilities match stakeholder and program goals
  • Support design discussions with government, program, user and development groups
  • Keep requirements traceable, testable and prioritized in the backlog
  • Work with engineers to turn functional needs into technical specs and user stories
  • Help design end-to-end solutions with AI, contact center and ITSM developers

What they look for

  • Three or more years of related experience
  • Business process analysis and requirements gathering
  • System and functional requirements analysis
  • Strong communication for a client-facing role
  • US citizenship and an active Secret clearance

Nice to have

  • Service desk or ITSM experience
  • Exposure to AI platforms

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Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, and the posting does not tie it to one country.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a senior role. The posting asks for: three or more years of related experience; business process analysis and requirements gathering; system and functional requirements analysis. Skills it names include Jira, ITSM, Business Process Analysis, Requirements Analysis.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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