CriblHiring

Senior Customer Success Engineer

  • GBP 80,400 to 95,000 per year
  • Remote, United Kingdom
  • Senior
  • Posted 5 days ago
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In one line

Technical customer success role mixing one-to-one help with scaled programs like webinars and workshops; remote and spread across time zones.

About the role

Product adoption is the focus, through tailored engagements and one-to-many enablement, plus troubleshooting and feeding customer needs back to product and engineering.

At a glance

Pay
GBP 80,400 to 95,000 per year
Remote scope
Remote, United Kingdom
Seniority
Senior
Skills
SIEM, APM, Logging, Metrics
Posted
16 Oct 2026
Last checked
20 Oct 2026

What you will do

  • Create and deliver enablement material that raises adoption and shows measurable business results
  • Act as a technical advisor, using product knowledge to resolve complex customer issues
  • Contribute to webinars, workshops and educational content with advocacy and operations teams
  • Spot churn risks and use data on customer behavior to improve engagement and retention

What they look for

  • A strong grasp of data observability and security, including SIEM, APM, logging and metrics
  • Comfort with enterprise software, distributed systems and cloud environments
  • Ability to work across time zones, with occasional duties outside standard hours

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job jrq6zbget7
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United Kingdom.

What does this job pay?

The posting states GBP 80,400 to 95,000 per year.

What experience is needed?

It is a senior role. The posting asks for: a strong grasp of data observability and security, including SIEM, APM, logging and metrics; comfort with enterprise software, distributed systems and cloud environments; ability to work across time zones, with occasional duties outside standard hours. Skills it names include SIEM, APM, Logging, Metrics.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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