VonageHiring

Senior Director, BSS Engineering & Product

  • Remote, United States
  • Lead
  • Posted 6 days ago
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In one line

Executive role running the global BSS engineering and product function for a cloud communications business, covering billing, rating, ordering and revenue systems.

About the role

The BSS function underpins the commercial platform, so the work keeps business support systems scalable and aligned with growth across products, regions and customer segments.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
BSS, Amdocs, Oracle Communications, NetCracker, Zuora, Salesforce CPQ, CPQ
Posted
23 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Lead the global BSS engineering organisation, owning architecture, delivery, quality, resilience and platform performance
  • Set engineering practices for solution design, integration, release management, test automation and observability
  • Own the BSS product strategy and roadmap, turning business needs into a prioritised backlog

What they look for

  • Senior BSS engineering and product leadership in telecom, CPaaS, cloud communications or enterprise SaaS
  • Deep BSS domain knowledge, with platforms such as Amdocs, Oracle Communications, NetCracker, Zuora or Salesforce CPQ
  • Track record translating commercial, finance, regulatory and customer needs into a measurable roadmap
  • Experience leading distributed engineering, product and delivery teams in a matrixed environment, using AI or automation to improve outcomes

Nice to have

  • Background in CPaaS, UCaaS, CCaaS or Tier 1 and Tier 2 telecom

Benefits

  • Medical, dental and vision insurance

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Claude

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Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: senior BSS engineering and product leadership in telecom, CPaaS, cloud communications or enterprise SaaS; deep BSS domain knowledge, with platforms such as Amdocs, Oracle Communications, NetCracker, Zuora or Salesforce CPQ; track record translating commercial, finance, regulatory and customer needs into a measurable roadmap. Skills it names include BSS, Amdocs, Oracle Communications, NetCracker.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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