Senior Director, Restaurant Sales and Services

About the role

A senior leadership role heading a technology-led sales organisation for a US growth business unit. The person drives restaurant network expansion, revenue growth and customer retention while partnering with executives on pricing and corporate strategy.

What you will do

• Grow revenue, acquire customers and retain accounts across US growth markets with full profit and loss accountability
• Build, coach and support a dispersed team of directors and district managers running pre-sales and post-sales in a hybrid model
• Find and roll out technology-driven improvements to the sales process and the customer experience from pre-sale to post-sale
• Partner with product, marketing, finance and operations to shape corporate initiatives and pricing strategy
• Use data analysis and sales modelling to guide resource allocation and adapt plans for scalable growth
• Act as an industry representative and main escalation point for high-value accounts amid complex market and competitive pressures

What they look for

• Ten or more years of sales leadership as a senior director or director, building business development teams or running business units
• A consistent record of success with complex, high-value sales cycles involving key or national accounts in technology, SaaS or a start-up se
• A deep grasp of the restaurant sector and customer trends, able to turn market shifts into tactical business plans
• Advanced analytical and strategic ability in data-driven decision modelling, financial forecasting and profit and loss management
• Excellent written and verbal communication, able to run several time-sensitive initiatives at once and travel 30 to 50 percent across US mar

Nice to have

• An MBA or comparable practical experience
• An entrepreneurial approach that fosters a positive, autonomous and accountable team
• Experience working in unstructured settings while focusing on continuous improvement and scaling operations