McKessonHiring

Senior Manager, Customer Success

  • USD 98,600 to 164,400 per year
  • Remote, United States
  • Lead
  • Posted 7 days ago
In one line

Customer success leadership role owning post-sale implementations and account performance for healthcare clients, with a focus on adoption and measurable outcomes.

About the role

Suits someone who has run complex client engagements and can influence teams without formal authority. Success means clients adopt the product well and can see the value in the data.

At a glance

Pay
USD 98,600 to 164,400 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Project management, Customer success, Healthcare, Analytics, Change management
Posted
22 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Own client success after the sale, from implementation through steady performance.
  • Run complex onboarding projects across several internal teams.
  • Turn client workflows into good product use and useful reporting.
  • Watch account health and handle risks and escalations early.
  • Use patient-level and aggregate data to show outcomes and return on investment.

What they look for

  • At least seven years in project management, ideally in a large or busy enterprise.
  • Solid background in client implementation, account management or customer success.
  • Able to lead high-impact client engagements on your own.
  • Experience influencing cross-functional teams without direct authority.

Benefits

  • Competitive pay with possible annual bonus or long-term incentives.

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting states USD 98,600 to 164,400 per year.

What experience is needed?

It is a lead role. The posting asks for: at least seven years in project management, ideally in a large or busy enterprise; solid background in client implementation, account management or customer success; able to lead high-impact client engagements on your own. Skills it names include Project management, Customer success, Healthcare, Analytics.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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