Remote job · IT and software
Senior Product Support Specialist
In one line: Senior Product Support Specialist is a remote role in the United States at a nonprofit health and dental benefits association.
- Remote (US)
- A nonprofit health and dental benefits association
- Posted 6 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job w3etck5btwAbout the role
A senior support role that keeps product development and enhancement work on track. The specialist coordinates timelines, organizes data and prepares materials for leadership decisions.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, United States
- Posted6 Oct 2026
- Last checked19 Oct 2026
What you will do
- Track timelines, deliverables and dependencies across several product initiatives and help test new and existing projects
- Work with actuarial, marketing, customer experience, network and vendor teams to gather and organize data for benefit design
- Maintain product documentation, process materials and the team's shared resource site
- Run quality checks on product materials, regulatory filings and member communications for accuracy and brand consistency
- Build polished presentations and written summaries for leadership and board meetings
- Give confidential support to product leadership, including meeting preparation and follow up
What they look for
- Bachelor's degree in business administration, computer science, engineering or a related field
- Five or more years in project or product support, ideally in healthcare
- Advanced skills in Microsoft Word, Excel and PowerPoint on Windows
- Experience presenting clearly to executives or board members in small settings
- Proven skill juggling several priorities and projects at once with discretion
Questions about this job
Is this job fully remote, and from where?
Yes. The posting lists Senior Product Support Specialist as a remote role for candidates in the United States.
What does this job pay?
The posting does not state a salary, so there is no figure to quote.
What experience is needed?
The posting asks for: bachelor's degree in business administration, computer science, engineering or a related field; five or more years in project or product support, ideally in healthcare; advanced skills in Microsoft Word, Excel and PowerPoint on Windows.
How do I apply with Keywordise AI?
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