A data integration software companyHiring

Senior Technical Support Engineer

  • Remote, India
  • Senior
  • Posted 9 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Second and third line support for a cloud replication product, handling enterprise accounts across the US on Central Time hours.

About the role

Owns the harder tickets: database connectivity, sync and replication failures, performance and integration problems across cloud, self-hosted and on-prem setups. Works alongside engineering and product to get root causes fixed.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, India
Seniority
Senior
Working hours
8:00 AM to 5:00 PM US Central Time
Skills
Databases, CRM, ERP, Cloud, On-premises
Posted
20 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Handle L2 and L3 tickets for cloud replication and enterprise data integration
  • Look after enterprise accounts and see cases through to resolution
  • Diagnose database connectivity, sync, replication, performance and integration faults
  • Troubleshoot deployments on cloud-hosted, self-hosted and on-premises systems
  • Keep documentation, knowledge base articles and troubleshooting guides current

What they look for

  • Five or more years in enterprise technical support
  • Comfortable with databases, CRM and ERP integrations
  • Experience across cloud and on-premises environments
  • Able to work 8:00 AM to 5:00 PM US Central Time

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job f3sp6mr6du
How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in India. On hours, the posting says: 8:00 AM to 5:00 PM US Central Time.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a senior role. The posting asks for: five or more years in enterprise technical support; comfortable with databases, CRM and ERP integrations; experience across cloud and on-premises environments. Skills it names include Databases, CRM, ERP, Cloud.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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