Carrier Technologies India LimitedHiring

Senior Technical Support Specialist

  • Remote, United States
  • Senior
  • Posted 6 days ago
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In one line

Phone and ticket based support for building automation customers, with some travel and shift flexibility, joining a field engineering team.

About the role

Helping customers run HVAC, lighting and refrigeration systems through remote troubleshooting, documentation and coaching of other team members.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
HVAC, Building Automation Systems, DDC
Posted
29 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Handle support calls, emails and tickets, and keep work orders and commissioning paperwork current
  • Read wiring diagrams and as-builts to understand field equipment
  • Analyze system and energy data to spot chances for optimization
  • Commission and re-commission customer HVAC, lighting and refrigeration systems
  • Train and coach colleagues in person and remotely

What they look for

  • Three or more years in HVAC, mechanical systems or building automation with a high school diploma, or one or more years with a bachelor's de
  • Two or more years of relevant experience
  • Clear phone manner and good listening and questioning skills
  • Flexibility to work different shifts as the floor needs

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: three or more years in HVAC, mechanical systems or building automation with a high school diploma, or one or more years with a bachelor's de; two or more years of relevant experience; clear phone manner and good listening and questioning skills. Skills it names include HVAC, Building Automation Systems, DDC.

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