A healthcare safety technology companyHiring

Solutions Reliability Specialist

  • Remote, worldwide
  • Senior
  • Posted 3 days ago
In one line

Field-based reliability role for a safety technology vendor, checking how deployed systems perform at hospital customer sites and planning fixes; about half the time is travel.

About the role

Assigned hospital accounts depend on these systems staying up, so the job is to find reliability risks early, judge what needs fixing and see each case through to a validated resolution.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Senior
Skills
System reliability assessment, Remediation planning
Posted
26 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Assess system health, network performance, coverage, connectivity and hardware at assigned customer sites
  • Work out root causes and tell routine faults apart from systemic problems needing engineering help
  • Build remediation plans with priorities, resources and expected outcomes
  • Coordinate fixes through solution partners, field technicians and internal teams
  • Advise customer success managers and hospital stakeholders on risks and options

What they look for

  • Independent judgment in assessing technical issues and choosing a course of action
  • Ability to explain technical findings clearly to clinical, facilities and customer teams
  • Willingness to travel to customer sites roughly half the time
  • Experience owning investigations from first assessment to resolution

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Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, and the posting does not tie it to one country.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: independent judgment in assessing technical issues and choosing a course of action; ability to explain technical findings clearly to clinical, facilities and customer teams; willingness to travel to customer sites roughly half the time. Skills it names include System reliability assessment, Remediation planning.

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