Red HatHiring

Technical Account Manager

  • Remote, United States
  • Full-time
  • Lead
  • Posted 2 days ago
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In one line

Technical account manager for enterprise infrastructure and container products, acting as the customer's advocate inside engineering and support. Some on-site work at customer sites.

About the role

Suits a seasoned Linux systems engineer who likes being the technical voice for enterprise customers and can head off problems before they hit production. The job sits in a services group and pairs proactive reviews with hands-on incident work.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
Linux, UNIX, Linux kernel, OpenShift, Ansible, Java, DevOps
Posted
2 Nov 2026
Last checked
2 Nov 2026

What you will do

  • Run scheduled technical reviews of customer hardware and environments to catch risks early
  • Give advice on tuning and configuration so products perform well now and later
  • Act as escalation point and build fixes for hard technical problems
  • Work with engineering, product and support to debug and close customer issues
  • Keep clear case notes and share learnings through internal knowledge processes
  • Represent the customer's technical interests inside the company

What they look for

  • Three or more years administering Linux or UNIX systems
  • Background in support, development, engineering or quality assurance
  • Knowledge of the Linux kernel and file systems
  • Able to grow enterprise customer relationships with proactive support
  • Clear communication in speech and writing, including complex topics
  • Can juggle several issues and projects with care for detail

Nice to have

  • Degree in computer science, engineering or a similar technical field
  • Software engineering background with RPM-based Linux and Java
  • Experience with OpenShift and Ansible
  • DevOps work including cloud deployment

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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Technical Account Manager as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: three or more years administering Linux or UNIX systems; background in support, development, engineering or quality assurance; knowledge of the Linux kernel and file systems. Skills it names include Linux, UNIX, Linux kernel, OpenShift.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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