DarktraceHiring

Technical Success Manager- Central

  • Remote, United States
  • Lead
  • Posted 7 days ago
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In one line

Customer-facing role driving adoption of cybersecurity solutions, ensuring technical success and measurable outcomes for enterprise clients.

About the role

The position involves building trusted relationships with IT and security teams, guiding platform adoption, and mitigating technical risks.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Working hours
Central Time zones
Skills
Cybersecurity, Cloud, SaaS
Posted
22 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Build relationships with customer security teams.
  • Create technical success plans for platform adoption.
  • Identify high-value use cases for security operations.

What they look for

  • Three years in a technical customer-facing role.
  • Understanding of enterprise cybersecurity and cloud environments.
  • Ability to drive adoption and customer health improvement.
  • Skills in translating technical concepts for stakeholders.

Nice to have

  • Experience with SaaS or infrastructure environments.
  • Knowledge of networking and cloud technologies.

A typical week

  • Guide customers through deployment to active use.
  • Spot adoption gaps and retention risks early.
  • Bring technical insights into renewal readiness.

First 90 days

  • Understand customer priorities and workflows.
  • Develop practical technical success plans.
  • Identify and mitigate technical blockers.

How Keywordise applies for you

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  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job re43n35s2f
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States. On hours, the posting says: Central Time zones.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: three years in a technical customer-facing role; understanding of enterprise cybersecurity and cloud environments; ability to drive adoption and customer health improvement. Skills it names include Cybersecurity, Cloud, SaaS.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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