TrimbleHiring

Technical Support Analyst

  • Remote, United States
  • Full-time
  • Mid-level
  • Posted 6 days ago
Apply with Keywordise AI

or apply from Claude / ChatGPT / Muse

In one line

Support role for transportation management software, troubleshooting hardware and software issues for commercial clients; remote within the US.

About the role

Acts as the link between clients and development teams, digging into root causes and feeding fixes and product improvements back into the software.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Employment
Full-time
Skills
SQL, XML, HTML, Scripting, Windows, Linux, Android, iOS
Posted
23 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Investigate and resolve hardware, software and TMS issues using CRM and case tools
  • Work with developers, project managers and QA staff across global sites to log bugs and follow them to resolution
  • Handle support contacts by phone, email, web and chat while meeting SLAs and KPIs
  • Read device logs and run database queries to find the cause of complex problems

What they look for

  • A technology degree or comparable hands-on experience
  • A track record of technical troubleshooting and root cause analysis on integrated systems
  • Working knowledge of SQL, XML, HTML and scripting, plus familiarity with Windows, Linux, Android, iOS or Microsoft Servers
  • Able to explain technical points clearly to technical and non-technical listeners

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job faodiisfx6
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Technical Support Analyst as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: a technology degree or comparable hands-on experience; a track record of technical troubleshooting and root cause analysis on integrated systems; working knowledge of SQL, XML, HTML and scripting, plus familiarity with Windows, Linux, Android, iOS or Microsoft Servers. Skills it names include SQL, XML, HTML, Scripting.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

More remote IT and software jobs

All remote IT and software jobs
TrimbleRemote, United States
Apply with Keywordise AI