Time & Pay Solutions Specialist
- Remote, United States
- Mid-level
- Posted 9 days ago
or apply from Claude / ChatGPT / Muse
Payroll support role answering employee and manager questions about timesheets and pay, mostly by phone and ticket, on US East Coast hours.
About the role
Fits someone patient with high inquiry volume who can research a problem and either solve it or route it correctly. Confidentiality and careful record keeping matter as much as speed.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, United States
- Seniority
- Mid-level
- Skills
- Deltek, Costpoint, Microsoft Office, Helpdesk software, Timekeeping systems
- Posted
- 20 Oct 2026
- Last checked
- 27 Oct 2026
What you will do
- Handle employee and manager questions on timekeeping and payroll by phone and in a case system
- Fix timesheet entries and corrections of varying complexity under set procedures
- Review payroll and timekeeping data, spot problems and help resolve them
- Process garnishments, refunds, direct deposit returns and banking issues
- Update manager approval groups and handle related follow-up tickets
What they look for
- High school diploma or GED plus at least two years in payroll or timekeeping
- Experience with Deltek, Costpoint or another timekeeping system
- Phone and ticket support background with strong customer service
- Working knowledge of helpdesk tools, databases and Microsoft Office
- US citizenship, ability to get a security clearance, and US East Coast hours
Nice to have
- Prior work researching payroll or timekeeping issues
- Experience coordinating with HR, payroll or legal teams
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job twdknojfblQuestions about this job
Can I do this job remotely, and from which countries?
Yes, it is listed as remote, aimed at candidates in the United States.
What does this job pay?
The posting does not state a salary, so there is no figure to quote.
What experience is needed?
It is a mid-level role. The posting asks for: high school diploma or GED plus at least two years in payroll or timekeeping; experience with Deltek, Costpoint or another timekeeping system; phone and ticket support background with strong customer service. Skills it names include Deltek, Costpoint, Microsoft Office, Helpdesk software.
How do I apply with Keywordise AI?
Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.
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