VP, Alliance Solutions Architect

About the role

Shape, sell and scale customer experience solutions built on a major CRM platform, working with the platform partner and internal teams on go-to-market strategy and pre-sales.

What you will do

• Build and run joint go-to-market plans and solution positioning with the platform partner
• Lead executive conversations on customer experience transformation, AI, automation, loyalty and CRM modernisation
• Advise during early sales cycles from discovery through proposals and client presentations
• Create solution narratives, offerings, accelerators and thought leadership
• Deliver demonstrations and walkthroughs that tie technology to business outcomes
• Architect integrated solutions with data, experience, technology and industry teams

What they look for

• Strong expertise across the Salesforce ecosystem
• Ability to explain complex technical concepts as business value
• Experience in client-facing technology leadership and strategic opportunity development
• Skill building relationships across partners, internal teams and client stakeholders