1US01 Alight Solutions LLCHiring

Account Security Validation Specialist

  • Remote, United States
  • Temporary
  • Entry-level
  • Posted 5 days ago
In one line

Temporary remote role checking bank account and identity verification results and guiding customers through extra checks.

About the role

Suits someone with phone-based customer service experience who stays calm in sensitive conversations and spots inconsistencies in what customers tell them.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Employment
Temporary
Skills
Identity Verification, Customer Service, Fraud Prevention, Documentation
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Review bank account additions and changes that need extra verification
  • Walk customers through stronger identity checks and explain why they are needed
  • Compare customer answers with account data and verification results and escalate anything contradictory
  • Document verification outcomes accurately and follow approved alternative checks when standard ones fail

What they look for

  • Telephone customer service experience
  • Clear communication and close attention to detail
  • US citizenship, since the work supports federal government services

Benefits

  • Health, dental and vision coverage from day one, plus retirement matching and flexible working

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Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is an entry-level role. The posting asks for: telephone customer service experience; clear communication and close attention to detail; US citizenship, since the work supports federal government services. Skills it names include Identity Verification, Customer Service, Fraud Prevention, Documentation.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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