Dedicated ITHiring

IT Support Technician II

  • USD 55,000 to 65,000 per year
  • Remote, worldwide
  • Mid-level
  • Posted 8 days ago
In one line

Mid-level IT support role, helping healthcare clients with technology issues; hybrid work with one day a week onsite.

About the role

The role focuses on resolving technical problems, mentoring teammates, and ensuring smooth operations for healthcare businesses.

At a glance

Pay
USD 55,000 to 65,000 per year
Remote scope
Remote, worldwide
Seniority
Mid-level
Skills
Troubleshooting, Documentation
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Handle support tickets and meet service level agreements
  • Work with clients and team leads to deliver top service
  • Solve several technical issues, from simple to complex
  • Keep detailed notes and update technical documentation
  • Train users and mentor junior team members

What they look for

  • Strong problem-solving skills and customer focus
  • Ability to collaborate effectively with clients and colleagues
  • Experience with modern IT tools and enterprise hardware

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 3d5ztx2tcw
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists IT Support Technician II as a remote role open to candidates worldwide.

What does this job pay?

The posting states USD 55,000 to 65,000 per year.

What experience is needed?

It is a mid-level role. The posting asks for: strong problem-solving skills and customer focus; ability to collaborate effectively with clients and colleagues; experience with modern IT tools and enterprise hardware. Skills it names include Troubleshooting, Documentation.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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