SupportYourAppHiring

Technical Support Consultant

  • Remote, Europe
  • Mid-level
  • Posted 4 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Part-time remote technical support role answering chats, calls and emails for software and hardware clients, on a short-term contract that may be extended.

About the role

Remote work with a fixed UTC schedule and pay in USD. Support covers both consumer and business customers, and the contract may turn into a longer collaboration.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Europe
Seniority
Mid-level
Working hours
Fixed UTC schedule, weekend and weekday afternoon shifts
Skills
Technical support, Troubleshooting
Posted
25 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Handle customer questions by chat, phone and email in a calm, professional way
  • Take D2C and B2B requests, including password resets and home app problems
  • Walk people through fixes step by step and escalate what you cannot solve
  • Log each interaction and its troubleshooting steps clearly

What they look for

  • English at C1 or above, spoken and written
  • One year or more in a technical customer support job
  • A practical, analytical approach to diagnosing problems
  • Your own computer with 8GB of RAM and internet of at least 50 Mbps down and 40 Mbps up

Benefits

  • Fixed schedule in UTC: weekend afternoons plus Wednesday to Friday

A typical week

  • Answer a steady flow of chats, calls and emails
  • Diagnose product issues and guide customers through fixes
  • Document conversations and pass hard cases up the line

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job fj2rdrdsvb
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Technical Support Consultant as a remote role for candidates in Europe. On hours, the posting says: Fixed UTC schedule, weekend and weekday afternoon shifts.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: english at C1 or above, spoken and written; one year or more in a technical customer support job; a practical, analytical approach to diagnosing problems. Skills it names include Technical support, Troubleshooting.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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SupportYourAppRemote, Europe
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