A tech company specializing in communication toolsHiring

Technical Support Engineer

  • Remote, Philippines
  • Mid-level
  • Posted 4 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Remote role providing advanced technical support for communication products, diagnosing complex issues and ensuring customer satisfaction.

About the role

This role is ideal for someone with deep technical expertise who enjoys solving complex customer problems.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Philippines
Seniority
Mid-level
Skills
SaaS, Networking, VoIP, Troubleshooting
Posted
25 Oct 2026
Last checked
25 Oct 2026

What you will do

  • Troubleshoot and resolve technical issues via phone, chat, and tickets
  • Identify bugs, reproduce issues, and assist with fixes
  • Create documentation and training materials
  • Communicate clearly and efficiently with customers and teams
  • Handle escalated cases and ensure detailed resolution

What they look for

  • Four years of technical support or engineering experience
  • Strong understanding of SaaS and networking fundamentals
  • Proficiency in troubleshooting tools and ticketing systems
  • Excellent communication and multitasking skills
  • Ability to collaborate with cross-functional teams

Nice to have

  • Bachelor's degree in Computer Science or IT

Benefits

  • Full healthcare coverage

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job ytpdvfbbby
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Technical Support Engineer as a remote role for candidates in Philippines.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: four years of technical support or engineering experience; strong understanding of SaaS and networking fundamentals; proficiency in troubleshooting tools and ticketing systems. Skills it names include SaaS, Networking, VoIP, Troubleshooting.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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A tech company specializing in communication toolsRemote, Philippines
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