SupportYourAppHiring

Part-time Technical Support Consultant

  • Remote, Europe
  • Mid-level
  • Posted 4 days ago
In one line

Remote part-time support role answering technical questions for tech companies, with a set schedule and pay in USD.

About the role

Support requests come in from people using software and hardware products, and this job resolves them across chat, email and voice. The engagement starts short-term and may be extended.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Europe
Seniority
Mid-level
Working hours
Fixed UTC shifts, weekends 1:00 to 4:30 PM and Wednesday to
Skills
Technical support, Troubleshooting, English
Posted
25 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Take technical and customer queries by email, phone and chat
  • Troubleshoot product and app problems and explain the fix step by step
  • Log each interaction and escalate cases that need a deeper look

What they look for

  • Strong English, C1 level in speech and writing
  • At least one year of technical customer support experience
  • Comfort with technology and a knack for diagnosing faults
  • Sound judgment for cases no procedure covers
  • A personal computer with 8 GB RAM or more and a stable connection of 50 Mbps down and 40 Mbps up

Benefits

  • Fully remote work with pay in USD
  • No time tracking, and a schedule that leaves room for personal life

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job wudvclhjif
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in Europe. On hours, the posting says: Fixed UTC shifts, weekends 1:00 to 4:30 PM and Wednesday to.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: strong English, C1 level in speech and writing; at least one year of technical customer support experience; comfort with technology and a knack for diagnosing faults. Skills it names include Technical support, Troubleshooting, English.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

More remote IT and software jobs

All remote IT and software jobs
SupportYourAppRemote, Europe
Apply with Keywordise AI