CiscoHiring

Adoption Engineer, Federal

  • Remote, United States
  • Senior
  • Posted 4 days ago
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In one line

Adoption Engineer, Federal is a senior remote role in the United States at a networking and observability technology company.

About the role

Work sits inside a FedRAMP compliant environment, so citizenship is required. The role pairs with a customer success specialist and a sales team to run adoption playbooks and product training.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
HTTP, DNS, TCP/IP, BGP, Python, JavaScript
Posted
31 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Reach out to customers regularly and become their trusted technical contact
  • Plan account strategy together with the customer success specialist and sales
  • Find customer goals and matching use cases, then recommend best practices that raise adoption
  • Spot chances to expand accounts and pass customer feedback to product
  • Run sessions on new product features and share what has shipped

What they look for

  • Bachelor's degree plus five years of related work, or a master's with three, or a PhD
  • Background in technical support, solutions engineering or professional services
  • Working knowledge of HTTP, DNS, TCP/IP and BGP
  • Experience designing, deploying or troubleshooting application and network infrastructure
  • U.S. citizenship, required for the FedRAMP environment

Nice to have

  • Scripting in Python, Perl or JavaScript

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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: bachelor's degree plus five years of related work, or a master's with three, or a PhD; background in technical support, solutions engineering or professional services; working knowledge of HTTP, DNS, TCP/IP and BGP. Skills it names include HTTP, DNS, TCP/IP, BGP.

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