AI Strategist

About the role

Serve as the embedded AI leader for customers, linking their conversation data and business needs to the platform's AI capabilities. Turn that into prioritized plans and measurable business results.

What you will do

• Rank initiatives by expected return and build a business case for each
• Maintain the customer's enterprise AI roadmap as priorities and platform capabilities shift
• Optimize live AI deployments, pilot new capabilities and prove business impact

What they look for

• Analytical and commercially minded, credible with senior stakeholders
• Technical enough to work closely with forward deployed engineers and product managers
• Ability to identify operational inefficiencies and the changes that reduce them
• Experience turning customer conversations into a prioritized plan with measurable results