Element FleetHiring

Bilingual Customer Care Representative (English/French)

  • CAD 51,800 to 71,200 per year
  • Remote, Canada
  • Full-time
  • Entry-level
  • Posted 2 weeks ago
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In one line

Bilingual Customer Care Representative (English/French) is an entry-level full-time remote role in Canada at a fleet management company.

About the role

The team handles day to day fleet needs for clients and drivers, from fuel cards to registrations, aiming to solve most issues on the first contact.

At a glance

Pay
CAD 51,800 to 71,200 per year
Remote scope
Remote, Canada
Seniority
Entry-level
Employment
Full-time
Skills
Microsoft Office, Outlook, Word, Excel, English
Posted
15 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Answer client and driver questions in French and English over phone, chat and email
  • Resolve first level issues with web support, fuel cards, vehicle orders, titles and registrations, tolls, insurance cards and remarketing
  • Look into problems, ask clarifying questions and offer solutions or alternatives
  • Meet individual and team service targets, and back up colleagues with admin work

What they look for

  • High school diploma or equivalent
  • Fluent in French and English, with strong listening and phone skills
  • Able to explain technical details clearly to people without a technical background

Nice to have

  • Previous customer service experience

Benefits

  • Full benefits, with computer equipment provided for working from home

How Keywordise applies for you

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Claude

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ChatGPT

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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in Canada.

What does this job pay?

The posting states CAD 51,800 to 71,200 per year.

What experience is needed?

It is an entry-level role. The posting asks for: high school diploma or equivalent; fluent in French and English, with strong listening and phone skills; able to explain technical details clearly to people without a technical background. Skills it names include Microsoft Office, Outlook, Word, Excel.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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