A national arbitration and mediation nonprofitHiring

Case Administrator, Legal Services

  • Remote, United States
  • Mid-level
  • Posted 2 days ago
In one line

Case admin role at a dispute resolution nonprofit, handling arbitration and mediation files. Hybrid, with a few days a week in an office near you.

About the role

Hybrid setup: part of the week in an assigned office, and candidates must live within about 125 miles of it. The job is mostly case data and scheduling, with a lot of contact with parties, lawyers and neutrals.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Microsoft Office, Case management, Data analysis
Posted
27 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Run arbitration and mediation cases from intake through closing in the internal case system
  • Write to parties, attorneys and neutrals and keep scheduling, records and billing accurate
  • Answer questions from several stakeholders and handle sensitive material with care
  • Track deadlines and details across several cases at once

What they look for

  • Associate degree in business or a related field, or the same level of education and experience
  • At least three years in customer service, case administration or a legal setting
  • Clear writing and speaking, and confidence with diverse stakeholders
  • Intermediate Excel: pivot tables, formulas and basic data analysis
  • Comfort with web systems and quick to pick up new tools, including AI tools

Benefits

  • Medical, dental, orthodontia and vision cover
  • Student loan repayment help and a 403(b) with a company match
  • Discounted pet insurance and paid time off

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Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: associate degree in business or a related field, or the same level of education and experience; at least three years in customer service, case administration or a legal setting; clear writing and speaking, and confidence with diverse stakeholders. Skills it names include Microsoft Office, Case management, Data analysis.

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A national arbitration and mediation nonprofitRemote, United States
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