LE03 Public Consulting Group LLC (Human Services)Hiring

Client Service Associate - RN

  • Remote, United States
  • Mid-level
  • Posted 2 weeks ago
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In one line

Nurse who manages school health software accounts, training users and handling support tickets for a documentation system used by school nurses.

About the role

The role sits with a team rolling out an electronic health record system for school nurses across several states. Success means lasting client relationships, smooth training and quick answers when users hit problems.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Nursing, Project management, Change management, Zendesk, User acceptance testing
Posted
15 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Grow and keep client relationships, solving issues and improving satisfaction
  • Train end users and administrators on the health documentation system
  • Lead client meetings and engagements, using nursing expertise to build trust
  • Handle tier 2 and 3 support requests through Zendesk
  • Run several client projects at once with close attention to detail

What they look for

  • Nursing background that lets you relate to clients on a clinical level
  • Skill in client, project and change management
  • Comfort managing multiple projects and stakeholders at the same time
  • Experience coordinating with regional and product teams

Nice to have

  • Experience with school health documentation systems
  • Familiarity with user acceptance testing and training materials

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Claude

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Muse

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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: nursing background that lets you relate to clients on a clinical level; skill in client, project and change management; comfort managing multiple projects and stakeholders at the same time. Skills it names include Nursing, Project management, Change management, Zendesk.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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LE03 Public Consulting Group LLC (Human Services)Remote, United States
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