Radicle HealthHiring

Customer Success Specialist

  • Remote, worldwide
  • Entry-level
  • Posted 6 days ago
In one line

Customer success role supporting a shared pool of accounts for a human services software company, likely remote or hybrid.

About the role

Focused on scalable engagement and just-in-time support so customers can succeed independently, working closely with other departments to resolve issues.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Entry-level
Skills
Salesforce, ChurnZero, CRM, Customer success
Posted
29 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Manage retention and success for a pooled book of accounts through scaled communications.
  • Act as primary contact for critical situations within pooled accounts.
  • Use product knowledge to address needs or refer to internal experts.
  • Collaborate with teammates to strategize and solve customer issues.
  • Document customer status and activities in Salesforce or other CRM tools.

What they look for

  • 0 to 3 years of experience, preferably client-facing or in customer success.
  • Experience with Salesforce, ChurnZero or another CRM.
  • Customer service background.
  • Strong communication and problem-solving skills.
  • Task and project management skills.

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Connector URL
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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote with no single country named, so candidates from different countries can apply.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is an entry-level role. The posting asks for: 0 to 3 years of experience, preferably client-facing or in customer success; experience with Salesforce, ChurnZero or another CRM; customer service background. Skills it names include Salesforce, ChurnZero, CRM, Customer success.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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