An online membership communityHiring

Customer Success Sales Manager

  • Remote, Canada
  • Contract
  • Lead
  • Posted 3 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Sales and retention role in an online membership community, keeping members active and renewing. Remote, Monday to Friday, 9am to 5pm Eastern.

About the role

Members join to learn and get support, and this job keeps them moving toward results. The work sits between sales and customer success, with daily engagement in the community and health tracking in a CRM.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Canada
Seniority
Lead
Employment
Contract
Working hours
Monday to Friday, 9am to 5pm Eastern
Skills
Sales, Account management, Customer success, HubSpot, Salesforce, CRM
Posted
26 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Onboard new members during their first week so they see value right away
  • Engage members daily inside the community platform
  • Reach out to quiet members before they drift away
  • Log interactions and renewal signals in the CRM and report on retention and expansion

What they look for

  • At least two years of sales experience in inside sales, account management, retention or customer success
  • Based in Canada
  • A record of driving renewals, retention or upsells
  • English at C2 level or native
  • Hands-on use of a CRM such as HubSpot or Salesforce

Nice to have

  • Experience with coaching, education or a membership business

A typical week

  • Check in on members in the community and reply to questions
  • Follow up with members who have gone quiet
  • Update the CRM with interactions and renewal signals
  • Review engagement and retention numbers and flag expansion chances

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job m2zewjsijd
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Customer Success Sales Manager as a remote role for candidates in Canada. On hours, the posting says: Monday to Friday, 9am to 5pm Eastern.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: at least two years of sales experience in inside sales, account management, retention or customer success; based in Canada; a record of driving renewals, retention or upsells. Skills it names include Sales, Account management, Customer success, HubSpot.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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