A STEM education technology companyHiring

Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 8 days ago
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In one line

Own school and district accounts after the sale, guiding onboarding and renewals for hands-on STEM lab programmes; based in the Midwest.

About the role

Schools and districts need help getting value from their STEM labs, so this person runs onboarding, reviews and renewal plans while feeding customer trends back to product and marketing.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
HubSpot, Salesforce, Customer Success, Account Management
Posted
21 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Guide new customers through onboarding with tech support and implementation
  • Hold regular business reviews with administrators and STEM coordinators
  • Forecast renewal risk from HubSpot, Salesforce and customer feedback
  • Log feedback and feature requests and share trends with product and marketing

What they look for

  • Based in the Midwestern United States
  • Comfort with HubSpot and Salesforce for account records and forecasting
  • Experience owning customer relationships in K-12 or education settings
  • Ability to coordinate escalations across support, product and sales
  • Skill at spotting expansion opportunities and building references

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Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
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  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: based in the Midwestern United States; comfort with HubSpot and Salesforce for account records and forecasting; experience owning customer relationships in K-12 or education settings. Skills it names include HubSpot, Salesforce, Customer Success, Account Management.

How do I apply with Keywordise AI?

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