SubmittableHiring

Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 2 days ago
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In one line

Customer success role for a group of nonprofit and government clients, helping them grow their programs on a funding platform; remote-friendly.

About the role

The team is small enough that you work closely with account executives and technical support. Good work means clients hit the goals in their success plans and stay long term.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Salesforce, B2B SaaS, Account management, Customer success
Posted
27 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Own a set of client accounts as their main point of contact and trusted advisor
  • Write success plans with clear goals and milestones for each client program
  • Run regular business reviews and track progress against those plans
  • Spot barriers to program growth and suggest strategies backed by research
  • Keep client records current in Salesforce and loop in support or sales when needed

What they look for

  • Able to spot expansion chances inside existing accounts
  • Picks up new software fast and explains technical features in plain words
  • Clear writer and speaker with stakeholders at every level
  • Handles several accounts and shifting priorities without missing deadlines

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job j677nmvnxh
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: able to spot expansion chances inside existing accounts; picks up new software fast and explains technical features in plain words; clear writer and speaker with stakeholders at every level. Skills it names include Salesforce, B2B SaaS, Account management, Customer success.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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